Terms & Conditions

By using Smart Pharmacy, you agree to follow our platform rules, product purchase policies, payment terms and account responsibilities.

Products

Smart Pharmacy sells pharma, OTC, ayurvedic wellness, clean care, personal care and healthcare products through authorised product sources and listed brands.

B2B Accounts

Dealer and retailer pricing is visible only after login and admin approval. Admin may approve, reject, suspend or request additional documents for B2B accounts.

Orders & Payments

Online payments are verified server-side through Razorpay. COD availability depends on admin settings and serviceability.

Franchise

Franchise partners can add and manage products subject to admin approval rules and settlement policies.